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GARDEN HOMES » Resources » New Home Orientation

Your new orientation is a positive learning experience about your new home and is your opportunity to conduct a final inspection before you take possession at closing.

During the construction process, many inspectors have been in and out of your home making sure that the home has been built to code. However, as completion nears, it is now time for you to receive an orientation to your home and do your own inspection.

Your new home orientation provides an opportunity for you and the builder to go through a checklist in order to note items that may need to be adjusted. This is the time for you to note any cosmetic items you would like the builder to address prior to your taking possession. You should be aware of things such as chips, scratches or cracks on items like tile, woodwork, cabinets and mirrors. Remember, now is the time for you to bring these things to your builder’s attention because after moving in, such things as scuff marks, broken windows or holes in the screens are your responsibility. Your orientation will be most beneficial when you are able to focus your attention on your new home and the information presented. Although we appreciate that friends and relatives are anxious to see your new home, it would be best if they visit another time. We recommend that, if possible, children and pets do not accompany you at this time.

Before you go to closing, you and your builder will walk through your new home to conduct the new home orientation. This orientation will also educate you about your new home’s components and systems, your responsibility for maintenance and upkeep, and warranty coverage and procedures. This handbook will be helpful as you walk through the home. It will give you information about what to look for and what you can do to be sure your new home maintains its value.

The orientation also serves as a time for the builder to provide you with information about your new home.

  • Basics of operation for things such as major appliances, heating and cooling systems, water heater, attic fans, etc.

  • Warranty information for the many systems of your new home - such as appliances. You should read all the material carefully so you understand your responsibilities. Be sure to mail in any warranty cards to the manufacturer so you can be contacted about any additional product information.

  • Most new homes come with a builder warranty on workmanship and materials and individual product warranties. However, such warranties do not cover problems that develop because of a failure to perform required maintenance. The builder can answer any questions you may have about your responsibilities. One of the most important things to remember is that this orientation is the time for you to ask questions.

  • Be sure that you and your builder have a clear understanding of the process for repairs or adjustments during your first year of occupancy.

  • Ask specific questions of the builder about who should do what - be sure you both clearly understand what items will be taken care of prior to closing. You may be asked to sign - off on the checklist of items you both agree will be repaired and completed.

  • Take notes about any specific things discussed.

  • The new home orientation is a very positive experience for the new homeowners that will enhance the enjoyment of your new home for years to come. Don’t be afraid to ask questions and be observant. Remember, once you move in, you will control what happens to your new home.

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